Privacy Policy

Oldgate Card Atelier (“we”, “our”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Account data: name, email, and password (hashed and salted).
• Transaction data: purchased courses and billing information processed by our payment partners.
• Usage data: pages visited, device type, and approximate location (city-level) derived from IP.
• Communications: messages you send through our contact form or email.

How we use information

• Provide, maintain, and improve our courses and website.
• Process transactions and deliver access links.
• Respond to support requests and send service notifications.
• Personalize content such as recommended courses.
• Monitor performance, detect fraud, and ensure security.

Cookies and tracking

We use strictly necessary cookies for authentication and preferences (including theme selection), and optional analytics cookies to understand usage. You can manage non-essential cookies via the cookie banner or your browser settings.

Data sharing

We do not sell your personal information. We share data with service providers under contract who process data on our behalf (e.g., payment processors, hosting, analytics). We may disclose information if required by law or to protect our rights.

Data retention

We retain account and transaction data for as long as your account is active and as required for legal and tax obligations. Support communications are retained for up to two years unless you request deletion earlier.

Your rights

• Access: request a copy of your personal data.
• Correction: ask us to update inaccurate information.
• Deletion: request deletion of data we no longer need.
• Objection/Restriction: limit certain processing where legally applicable.
• Portability: receive data in a portable format.

Security

We apply administrative, technical, and physical safeguards. No method of transmission is 100% secure; we continually review and improve our protections.

International transfers

Information may be processed outside your country. We use appropriate safeguards such as contractual clauses when transferring data.

Children’s privacy

Our services are not directed to children under 13. If we learn we have collected data from a child, we will delete it.

Contact

Questions about this policy? Email [email protected] or call +1 (415) 555-0134.

Changes to this policy

We may update this policy. We will post the updated date and, for major changes, provide a prominent notice.